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IMPORTANT INFORMATION

St. Lawrence College encourages all International students to carefully choose their program of studies before selecting and making any payments to St. Lawrence College.

St. Lawrence College’s International student refund policy has been developed in compliance with the Ontario Ministry of Training, Colleges and Universities' Policy on Tuition and Ancillary Fees and the Immigration, Refugees and Citizenship Canada Study Permit guidelines.

St. Lawrence College advises all students to make payments directly using Flywire.  Do not make payment through an agent.

The non-refundable portion of tuition and ancillary fees will be withheld by St. Lawrence College for students who transfer or withdraw within the specified deadlines.

In accordance with industry best practices and to abide by the Government of Canada’s guidelines, St. Lawrence College will only return funds to the original payer and payer account. The funds will not be transferred to another account or institution.

Any wire transfer fees or bank charges associated with returning the funds will be subtracted from the amount returned.

St. Lawrence College will require between 60 and 90 days to complete the return of funds once all documentation required to support the refund request has been received.

St. Lawrence College bears no responsibility for funds that do not reach their destination due to inaccurate or obsolete financial information provided by the student. Applicants/students are responsible for all banking and foreign exchange charges associated with their payment/refund.

Immigration, Refugees and Citizenship Canada and/or Canada Border Services Agency will be notified of the student's withdrawal or transfer from St. Lawrence College.

APPLY FOR A REFUND

All refund requests must be received by St. Lawrence College before or within the first 10 days of the semester in which the student has been accepted.

STUDENTS WHO DO NOT RECEIVE A VISA

St. Lawrence College will provide a refund of any prepaid tuition (less a $150 refund processing fee) if the applicant is denied a student visa under the condition that the applicant provides St. Lawrence College with an authentic visa denial letter issued by the Canadian High Commission by the specified deadline.  The authenticity of a visa refusal letter may be verified.

Request your refund through the OCAS-IAS portal.

 

STUDENTS WHO DO NOT MEET CONDITIONS

St. Lawrence College will provide a refund of any prepaid tuition (less a $150 refund processing fee) if the applicant does not meet the conditions of acceptance under the condition that students must provide evidence of failure to meet the conditions of acceptance before the semester start. For example, if a student doesn’t meet the IELTS requirement, the student must provide the official IELTS test results.

Request your refund through the OCAS-IAS portal.

STUDENTS WHO WISH TO TRANSFER TO ANOTHER INSTITUTION

International students who complete the full withdrawal process before or within the first 10 days of the beginning of the term are entitled to a refund of tuition and ancillary fees less the non-refundable portion. If a request for transfer is not completed within the timeline, no refund of semester fees will be issued.

All international students must request a meeting by email and the refund request can be completed IN PERSON at the International Office on Kingston campus. Appointments can be made by emailing International@sl.on.ca.

Please note that due to past instances of fraudulent letters, St. Lawrence College will require two days to confirm the validity of the letter from the receiving institution. In order to ensure completion of the request for transfer, including verification of letters from the receiving institution, appointments must be completed, including all documentation within the first 8 days of the international student’s first semester. 

**Students must make an appointment to complete their transfer. If students show up without an appointment, their request for refund will not be processed.**

Students who request a transfer to another institution must meet the following criteria:

  • Meet the transfer deadline.
  • Apply in person at the Kingston campus.
  • Provide all the following documentation at the scheduled meeting:
    • Copy of passport.
    • Copy of valid study permit.
    • Valid letter from the receiving institution (must be an approved Designated Learning Institution) indicating start date and program of studies. Program must be for the same semester as accepted to attend at St. Lawrence College. St. Lawrence College will require a minimum two days to confirm the validity of the letter from the receiving institution.
      • Students transferring to the province of Quebec must provide a valid Certification of Acceptance for Quebec (CAQ), along with the Letter of Acceptance for the approved Designated Learning Institution.
    • Proof of full tuition payment for first semester of studies (official receipt) made to the receiving institution. A receipt for an application deposit or down payment will not be accepted.

Request your meeting by email to international@sl.on.ca.  Attend the meeting at the scheduled time. You must include your full name and St. Lawrence College student number in every email.

STUDENTS WHO WITHDRAW TO RETURN HOME

Students that have entered Canada on a study permit must remain enrolled as students. If a student is not intending to study as a full-time student, they may return to their home country.

Students who withdraw and return home must submit the withdrawal application documents including, a copy of their passport and valid study permit, flight ticket and re-entry stamp upon return to home country.

Only students who have withdrawn before or within the first 10 days of the semester will be eligible for a refund less the non-refundable portion.

First semester students: Request your withdrawal and refund in person at the St. Lawrence College International Centre. Appointments can be made by emailing International@sl.on.ca.

Returning students: Request your withdrawal and refund in person at your School office.