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St. Lawrence College is committed to fairness and requires adherence to policy in decisions affecting students. Academic appeals provide a mechanism for reasonable review of academic decisions. St. Lawrence College is responsible for maintaining standards that promote academic integrity and student success. The St. Lawrence College Academic Appeals Policy is based upon the concept of collegiality and seeks to find common ground and build consensus leading to a mutually satisfactory resolution. Should a student perceive that their learning experience or an academic decision has not been fair or accurate, the faculty and staff share a common interest in resolving the dispute in a professional, transparent and timely manner through the academic appeal process outlined in this policy. A student may appeal an academic decision when the grounds for appeal outlined in this policy are met.

To initiate an Academic Appeal, please fill out this form.

Click here for a visual of the appeal process.

The Academic Appeal proccess at St. Lawrence College includes three levels:

1.Level One – Informal Academic Decision Review.  The student and faculty must meet face-to-face to review the academic decision in question. An Appeal Advisor may be present if requested by both parties. This meeting and decision is documented on the Academic Appeal Form.

2. Level Two – Formal Academic Appeal.  If the student is not satisfied with the outcome of the Level 1 meeting they may pursue a Level 2 Academic Appeal to the Associate/Campus Dean.  The student must contact the Student Rights & Responsibilities Officer to determine if the appeal meets the criteria to proceed.  An administrative fee of $25 will be charged. The Dean hears the level 2 appeal, meeting separately or as a group with the student, the Appeal Advisor, and the faculty member.

3.Level Three – Procedural Appeal.  If the student is not satisfied with the outcome of the Level 2 appeal, the level 3 provides an opportunity for a review of the level 1 and Level 2 procedures and ensures that these decisions conform to the College’s academic policies. The Level 3 Appeal Committee is made up of administration, faculty, and students, all trained in the Academic Appeal Procedure. The Appeal Advisor attends this meeting with the student; the student may also invite a support person. Decisions of the Level 3 Appeal Committee are final and binding.

  • The student must actively monitor his/her own timelines at each step of the Academic Appeal Procedure or the appeal will be abandoned.
  • The student must bring required documentation to the appeal meetings.

Time Limit:

An appeal must be launched within five (5) days of receiving written notification of an academic decision.

Students have 3 business days between levels to decide to proceed or not.

Faculty, Deans and the Appeal Committee have 3 business days to make a decision about the appeal.

Fees:

An administrative fee will be charged at Level 2 of the Academic Appeal Procedure. The fee will be refunded to the student in the event that the academic appeal is granted.

Level 1 - Academic Decision Review

Things to ask yourself when thinking of appealing:

1. What do you want to appeal?

2. What outcome would you like?

3. When did you receive your assignment, test, or academic decision?

4. Does your appeal fit within the criteria and guidelines outlined in the policy?

5. Do you have supporting documentation?

*If you decide to appeal, it will be your responsibility to meet all timelines and attend all meetings. If you do not, your appeal will be considered abandoned.

If you are sure you want to appeal, here are the steps:

1. Contact your faculty member within 5 days of receiving the grade and request an appeal meeting.

2. Continue to attend classes/enroll in new courses while an appeal is ongoing.

3. Complete page 1 and 2 of the Academic Appeal Form

4. Gather any supporting documentation to accompany your appeal

5. Attend the meeting with your faculty.  You and your faculty member may request an appeal advisor attend this meeting as a neutral third party.

Attend the Level 1 meeting:

1. Remain calm and professional. When you behave unprofessionally, you hinder your own appeal. Take notes at the meeting to remind yourself what is being discussed.

2. This is an individual appeal. Do not compare yourself to other students.

3. Take notes to remind yourself of what has been discussed.

After the Level 1 meeting:

1. You will receive a written decision from the faculty member within three (3) business days.

2. If the appeal is granted, the process is complete.

3. If you are dissatisfied with the outcome, contact the Student Rights & Responsibilities Officer within three (3) business days of the decision to determine if you can proceed to Level 2 of the Appeal Process.

 

Level 2 - Academic Appeal to Associate/Campus Dean

If you are permitted to proceed to Level 2, here are the steps:

1.Within three (3) business days of receiving the faculty member’s Level 1 written decision, make an appointment with the Student Rights & Responsibilities Officer (SRRO) who will act as your Appeal Advisor.

2.Present the Academic Appeal form with the faculty’s decision and supporting documentation to the SRRO.  They will determine if your appeal meets the criteria to proceed.

3.If so, pay administrative fee at Student Services and sign Section B of the Academic Appeal form.

4.The Appeal Advisor will deliver your Level 2 Appeal Package to the appropriate Associate/Campus Dean.

5.The Associate/Campus Dean will contact you to schedule a meeting within five (5) business days of receiving your Level 2 package.

Attend the meeting with the Dean/Associate Dean:

1.Remain calm and professional. When you behave unprofessionally, you hinder your own appeal. Take notes at the meeting to remind yourself what is being discussed.

2.This is an individual appeal. Do not compare yourself to other students.

3.Take notes to remind yourself of what has been discussed.

After the Level 2 meeting:

1.You will receive the written decision from the Associate/Campus Dean within two (2) business days.

2.If the appeal has been granted, the appeal is over and the administrative fee will be refunded.

3. If you are dissatisfied with the outcome, contact your Appeal Advisor within two (2) business days if you would like to proceed to Level 3 of the Appeal Process.

 

Level 3 - Procedural Appeal

If you would like to proceed to Level 3, here are the steps:

1.Within two (2) business days of receiving the Associate/Campus Dean's Level 2 decision, contact your appeal advisor to indicate your interest to move forward.

2.Sign section C of the Academic Appeal form.

3.You may have a support person present at the Level 3 appeal.  This person cannot speak on your behalf.  If you plan to have a support person present, inform your Appeal Advisor at least 24 hours in advance.

4.Your Appeal Advisor will deliver your Level 3 Appeal Package to the Director, Student Services, or designate.

5.An appeal committee (made up of administrative employees, faculty and students) will hear the Level 3 Appeal.  You will be contacted to schedule a meeting within five (5) business days of receiving your Level 3 Package.

Attend the meeting with the Level 3 Appeal Committee

1.None of committee members will be from your current program/school. The Associate/Campus Dean will be present. Your faculty member may or may not also be present.

2.Remain calm and professional. When you behave unprofessionally, you hinder your own appeal. Take notes at the meeting to remind yourself what is being discussed.

3.This is an individual appeal. Do not compare yourself to other students.

4.Take notes to remind yourself of what has been discussed.

After the Level 3 meeting:

1.You will receive the written decision from the Level 3 Appeal Committee within three (3) business days.

2.The decision of the Level 3 Appeal Committee is final and binding.

3.  If the appeal is granted, the administrative fee will be refunded.