- Job ID: SUPP-24/25-059
- Location: Kingston, Brockville or Cornwall Campus with Tri-Campus Responsibilities
- Deadline: August 23, 2024
- Job Type: Support
- Start Date: Immediately
- Department: Event & Banquet Services
- Positions: 1
POSITION sUMMARY
Reporting to the Manager, Event and Banquet Services, the Event and Banquet Services Coordinator is responsible for supporting the successful planning, coordination and execution of internal and external conferences, meetings and special events with a focus on those happening on Brockville and Cornwall campuses. This includes working directly with clients to gather and assess needs, coordinating quotes, contracts and payment and overall procurement of all event related logistic / service requirements with internal / external service areas or suppliers. The incumbent will be the main event contact for the Brockville and Cornwall campuses, but assist with Kingston events as needed.
The incumbent also assists the Manager in developing new event service business by identifying and contacting prospective clients interested in St. Lawrence College’s Event and Banquet Services / Facilities. In addition, the incumbent completes a variety of administrative tasks in relation to the planning, tracking, and invoicing of event contracts.
This position is required to work non-traditional hours (evenings, weekends, and holidays). The incumbent can be physically located on any of three campuses, however, travel to other campuses for events will be required.
Qualifications
Education and Experience:
A minimum of a two-year diploma or equivalent in Event Management, Marketing, or a relevant field of study.
A minimum of three years progressive event and banquet services planning / coordination experience within a hospitality environment which includes coordinating multiple, large / complex events simultaneously. Experience supporting / guiding others during the planning, coordination, execution of events.
Other Required Qualifications:
- A valid Ontario ‘G’ driver’s license.
- Ability to effectively gather, exchange and document detailed and accurate information.
- Time-management skills, to appropriately scope out the requirements of each event; to coordinate and orchestrate multiple tasks / activities; to anticipate and adjust for issues / challenges; to identify and utilize resources effectively.
- Interpersonal skills, to effectively interact / related to customers with diverse personalities / needs; to use diplomacy and tact during difficult situations; to diffuse tension situations comfortably; remains calm and composed during stressful situations.
- Communication skills, the ability to effectively gather, exchange and document detailed information; to explain information, policies and procedures.
- Customer service oriented, to meet the expectations and requirements of customers; to act with customers in mind; to establish effective working relations with customers to gain their trust and respect.
- Problem solving, to identify, alternative and solutions when faced with a problem.
- Computer skills, for accurate documenting for all event requirements and the use of event planning tools/programs (i.e. excel, project management software, hotel reservation system etc.).
- Influencing skills, to influence others to adhere to the event critical path / timelines to ensure all logistical / service requirements are in place for the event.
- Ability to work collaboratively to resolve issues in a positive and timely manner.
Physical/Work Environment Essential Requirements:
The successful incumbent must have the ability to report to the work location.
SALARY AND TERMS:
- Support Group: Pay Band F
- Hours per week: 40
- Start Rate: $30.00/hour
- Posted Date: August 9, 2024
- Closing Date: August 23, 2024 (4:00p.m.)
Documents
How to Prepare your Application for Submission: You will be able to attach only one document to your application. To prepare your application: Combine your cover letter and resume as one document. Save your document in .PDF, .doc, or .docx format using Last Name, First Name as your naming convention. Click on the Apply Here link and complete the application form. Attach your cover letter/resume document to the application form.
THIS IS A FULL-TIME BARGAINING UNIT POSITION
This competition will be processed in accordance with College policy, the Academic and Support Staff Collective Agreements. In addition to comparing candidates’ qualifications and experience to the listed technical skills, education, work experience, and personal characteristics (values, attitudes, motivation, and performance), the seniority of Bargaining Unit members will be considered. If the search extends beyond the Bargaining Unit, consideration will be given to accumulated service with the College.
St. Lawrence College is committed to employment equity and diversity in the workplace. We encourage and welcome applications from members of the designated groups, including women, racialized minorities, Indigenous peoples, persons with disabilities and persons of any sexual orientation and identity. St. Lawrence College is committed to an inclusive, barrier-free selection process. SLC provides support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs. Candidates requiring accommodation during the recruitment process are asked to contact Belonging, People and Culture at employ@sl.on.ca. To obtain a copy of this position vacancy or any of the position related documents in an alternate format please contact employ@sl.on.ca and our Talent Acquisition Consultants will address your requests for accommodation confidentially.
This job opportunity is open to both internal and external applicants. Only those who are selected for an interview will be contacted.