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Associate Director, Housing and Ancillary Services

  • Job ID: ADMN-24/25-056
  • Location: Kingston Campus (with Tri-Campus Responsibilities)
  • Deadline: September 20, 2024
  • Job Type: Administrative/Management
  • Start Date: Immediately
  • Department: Student Success
  • Number of Positions: 1
  • Duration: Full-Time

Position Summary

Reporting to the Director, Student & Ancillary Services, the Associate Director, Housing and Ancillary Services is responsible for the strategic development and management of housing and ancillary services, aligning their importance to advancing the College’s strategic goals.

Key duties include (1) working with the Director, Student & Ancillary Services, the Student Success management team and other internal departments to develop tri-campus residences, off campus housing initiatives and ancillary services that support a student-centred approach and St. Lawrence College’s strategic enrolment management goals, (2) leading a team of managers, employees and contractors in the delivery of programs and services relating to student housing experiences and ancillary services, (3) ensuring business operations, contract management, revenue targets, and student success objectives are met with respect to housing and ancillary services, and (4) providing leadership in the development of business plans, business cases, proposals, budgets, work plans and special projects.

The incumbent is a member of the Student Success administrative team responsible for developing and analyzing strategies to ensure the division is a leader within the College on its student success objectives. The incumbent will identify relevant student enrichment interdependencies, nurture partnership engagement and provide creative problem solving and risk mitigation.

The incumbent develops and oversees the tri-campus residences budget which includes contracted and non-contracted salaries and residence life staff and activities such as program development, community engagement, professional development, and recognition. The incumbent leads an understanding of our students wants and needs and our knowledge of how living environments contribute to student success relating to developmental and educational outcomes. They create, implement, monitor and measure programs and services that directly impact the student experience. The incumbent directly supports the college’s housing strategy development and implementation.

The incumbent leads, develops and oversees ancillary services operations and budget tri-campus with a significant focus on the student experience balanced with business development and ensuring operations are profitable. The incumbent manages the ancillary service's budget and leads contract management and contract development with suppliers and contractors. As part of ancillary services, the incumbent leads and supports Event and Banquet Services (EBS) operation to balance internal College needs with external revenue generation. 

Qualifications

Education and Experience:

A minimum of a 4-year Degree in a relevant field of study such as Business Administration or Public Administration.

A minimum of 7 years of progressive management experience in ancillary services or equivalent programs, including leading a team, actively managing contracts, and developing programs to enhance student experience and service excellence

Other Required Qualifications:

  • Understanding of the Ontario College education system.
  • Excellent knowledge and understanding of strategic and business planning, financial planning, and budgeting cycles.
  • Ability to manage a heavy workload and prioritize key activities.
  • Strong conflict resolution and negotiation skills to mediate competing priorities among project partners.
  • Strong critical thinking skills to apply judgment and make recommendations for improvements.
  • Ability to work with postsecondary students to advance their development and growth.
  • Strong interpersonal skills to work with a wide variety of students, leaders, employees and contractors.
  • Advanced planning, time management, organizational, and prioritization skills.
  • Ability to communicate with clarity and precision in both written and verbal capacities.
  • Excellent computer skills including a good working knowledge of MS Office applications.
  • Understanding of and commitment to Indigenous ways of knowing and being.
  • Tact and discretion when liaising with a variety of clients, students, and employees at various levels.

Physical/Work Environment Essential Requirements:

The successful incumbent must have the ability to report to the work location and work temporarily from a remote location with reliable internet access, as approved by the College and in accordance with the college’s Telework Policy.

Salary & Terms

  • Admin Group:  Pay Band 12: $99,792 - $133,056 per annum, commensurate on education and experience. In addition to the salary, the position is eligible for pay for performance
  • Hours per week: 37.5
  • Posted Date: August 20, 2024
  • Closing Date: September 20, 2024 (4:00 p.m.)

Documents

How to Prepare your Application for Submission: You will be able to attach only one document to your application. To prepare your application: Combine your cover letter and resume as one document. Save your document in .PDF, .doc, or .docx format using Last Name, First Name as your naming convention. Click on the Apply Here link and complete the application form. Attach your cover letter/resume document to the application form.

THIS IS A FULL-TIME ADMINISTRATIVE POSITION

St. Lawrence College is committed to employment equity and diversity in the workplace. We encourage and welcome applications from members of the designated groups, including women, racialized minorities, Indigenous peoples, persons with disabilities and persons of any sexual orientation and identity.  St. Lawrence College is committed to an inclusive, barrier-free selection process. SLC provides support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs. Candidates requiring accommodation during the recruitment process are asked to contact Belonging, People & Culture at employ@sl.on.ca. To obtain a copy of this position vacancy or any of the position related documents in an alternate format please contact employ@sl.on.ca and our Talent Management Consultants will address your requests for accommodation confidentially.

This job opportunity is open to both internal and external applicants. Only those who are selected for an interview will be contacted.