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HOTE 9

Due to the global economy and increasingly diverse workplaces, the ability to communicate successfully across cultures is an essential skill and a critical factor for success as a manager. This course examines the intrinsic relationship between cultural diversity and communications, and how understanding and respecting cultural differences is key to improving effective communications. Through lectures, case studies, group discussions and in-class exercises, students explore and develop strategies to help them communicate competently in culturally diverse communities and workplaces.