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GENI 2405

This course covers the Gas Trade 3 required modules 1,2,4,6,7. In this course, students learn about the governing organizations, associations and agencies that regulate the installation of propane and natural gas in Ontario. Students examine the rights and responsibilities of workers and employers, under various acts and codes relating to health and safety compliance. Students review professional behavior on the job, including aspects of customer service such as active listening, clarifying techniques, difficult customers, and sensitivity to cultural differences. The course introduces students to various reference material, tools and equipment used in the gas trade, such as electrical test instruments, fasteners, hand and power tools, and firefighting equipment. Students use technical manuals (code), specifications, schematics, drawings and graphs to determine proper residential or light commercial installation.