Skip to content Skip to footer site map

On this page: 

  • Can I chat with someone live?
  • I want more information about parking passes? 
  • Can I still Graduate on time?
  • How do I return my rented textbooks to the bookstore?
  • I am an apprenticeship student, where do I find more information? 
  • How do I get my credential from SLC (final version, or a replacement)?
  • How can I check that my address is correct?
  • How do I get an official transcript?
  • How do I apply for a transfer credit?
  • What if I have applied for a new program for Fall 2020?
  • Will there still be convocation ceremonies?
  • Will I get a tuition refund or rebate because my Winter 2020 semester program delivery moved to online for completion?
  • Will I get a refund or rebate for my ancillary fees because my Winter 2020 semester program delivery moved to online for completion?
  • How will my refund or rebate be processed?
  • Will I receive a refund for my Winter Semester parking pass? 
  • When is the deadline to pay my Spring 2020 tuition and fees?
  • Are my Spring/Summer tuition fees going to be reduced because my semester is now online?
  • Will my essential ancillary fees be the same now that the Spring/Summer semester is online?
  • Will I still be able to opt-out of the non-essential fees for Spring/Summer?
  • If my Spring/Summer semester is deferred, when are my fees due?
  • What if I have already paid my Spring/Summer fees and now my semester is deferred?
  • I am receiving OSAP. Do I have a different deadline for my Spring/Summer fees?
  • I heard that OSAP payments are being deferred?
  • I am not able to make the required Spring/Summer tuition payment. What can I do?
  • Are there and Bursaries or Scholarships to which I can apply?
  • When will timetables be released for Spring semester?
  • When and how will I complete my courses?
  • What if I decide I’m not able to complete my semester?

Can I chat with someone live?

St. Lawrence College will provide a live chat for students to help our current students navigate the website as well as other services offered. Alternatively, students can also text 613-801-8580 from their mobile phone to chat with a representative. Chats will be monitored Monday – Friday between 8:00 am – 4:00 pm.

I want more information about parking passes? 

For returning students who require a parking pass:
If you are a returning student in September 2020, the price of your parking pass will be prorated based on the unused portion of the 2019-20 winter semester or annual permit.

For graduating students or those not returning:
Please complete parking refund application form here to request a refund. Please note: Permits purchased through the parking office will be refunded via cheque. With the current college closure, we cannot confirm when cheques will be printed and mailed. Please ensure your mailing address is accurate, including apartment or unit number, if applicable. Thank you for your patience.

Can I still Graduate on time?

  • The winter semester end date for most programs has not changed, and is April 17, 2020. If your program extends beyond April 17, you will be contacted by your program coordinator
  • SLC is doing everything possible to ensure instruction and program delivery can be completed for the semester
  • Grades will be available by end of day April 28, 2020 on slc.me

How do I return my rented textbooks to the bookstore?

  • In order to return your rental textbook(s), you need to send an email to  use the appropriate email below with your full name, current shipping address (where you are currently are living) and a contact phone number. You will receive email with a pre-paid Purolator label so you can return their books.

I am an apprenticeship student, where do I find more information? 

Reminder for apprentices - please check your email. Details for your training were sent the during the second week of April.

Kingston/Brockville apprentices please contact Laura Stevenson lcstevenson@sl.on.ca
Cornwall apprentices please contact can go to Richard Wiggers rwiggers@sl.on.ca

 

How do I get my credential from SLC (final version, or a replacement)?

  • The processing of credentials has been delayed
  • Credentials will be processed and sent by mail to the home address listed in slc.me as soon as it is safe to be back on campus.
  • Credentials can be sent to either a domestic or international address
  • You can access and print an unofficial transcript, which will indicate completed credential information, in slc.me
  • If you require a letter from the College confirming your program completion at SLC, please complete this request form and email it to : records@sl.on.ca

How can I check that my address is correct?

  • Check the address you have on file through SLC.me > My Hub > Personal Information. If the address appears incorrect:
    • click on Home Address
    • choose the edit button or you add a new address.
  • If you have trouble updating your address, you can contact Student Services in Brockville and Cornwall, or your Academic School Office in Kingston to update it as soon as possible.

How do I get an official transcript?

  • Transcripts are currently being processed remotely. Any requests will be fulfilled by email with an unofficial transcript and a Transcript Validation letter. By collaborative agreement, these are being accepted by post-secondary institutions.
  • Requests for transcripts to be sent to other post-secondary institutions or workplaces can be made by completing the transcript request form. Please include the recipient’s email address.
  • Return the form directly to transcripts@sl.on.ca
  • Note: If you previously submitted a Transcript Request for “Send after Semester: Winter (Send May)” or “Send after Graduate Credential is posted”, please resubmit the form by email to transcripts@sl.on.ca.
  • Current students can access and print an unofficial transcript in slc.me. Current students can access and print a Verification of Enrollment in slc.me

How do I apply for a transfer credit?

  • Responses to emails and processing transfer credit applications could be delayed. Continue to send completed transfer credit applications forms and accompanying documentation for processing when full operations resume.
  • Details on transfer credits can be found here on the College’s website

What if I have applied for a new program for Fall 2020?

  • The College is continuing to process applications for the 2020/21 academic year as usual. If you have applied for Fall 2020 you will continue to receive emails from us regarding your application
  • You can also follow the progress of your application in the applicant portal in slc.me

Will there still be convocation ceremonies?

  • Students who complete their programs will graduate and receive their credential, however our traditional Spring convocation ceremonies will not take place this year. Considering the extent and expected length of the COVID-19 situation and our responsibility to observe social distancing, it is simply not feasible for us to hold an event of this scale and magnitude in a few short months
  • Up-to-date information regarding a celebration for people completing their programs will be posted on the convocation pages of our website when it is available
  • Current international students – please see International Students FAQ for process.

Will I get a tuition refund or rebate because my Winter 2020 semester program delivery moved to online for completion?

Our focus is on ensuring you and every student get an opportunity to fully complete the program and receive the quality education you expected. Thus, in alignment with the entire Ontario college system, we will not be changing our tuition policy for this year and will not be offering tuition refunds or rebates.   

 

Will I get a refund or rebate for my ancillary fees because my Winter 2020 semester program delivery moved to online for completion?

Most ancillary fee charges will remain as the services are still available for students studying remotely. Exceptions will be for access to athletics facilities (Tri-campus). These fees will be adjusted on a prorated basis on students’ accounts.

 

How will my refund or rebate be processed?

  • Fees will be adjusted by the end of April on your student account.
  • If you had a balance owing for the Winter or upcoming Summer semester the resulting credit will automatically be applied to reduce your outstanding balance.
  • If your account was paid in full, the resulting credit will remain on your account and will be available to pay for future term fees (such as Fall 2020) once they are posted to your account.
  • If you are a graduating student or will not be returning to the College and have a credit balance on your account, you can contact your academic school in Kingston or Student Services in Brockville/Cornwall to request a refund be issued.

Will I receive a refund for my Winter Semester parking pass? 

A process for parking refunds is being confirmed and will be communicated shortly. Students are reminded to check their SLC email regularly for updates.

When is the deadline to pay my Spring 2020 tuition and fees?

The deadline to pay for Spring 2020 tuition and fees is April 27.  Students need to make their tuition and fees payment, provide sponsorship documentation or have an authorized payment plan arrangement in place in order to attend classes.   

 

Are my Spring/Summer tuition fees going to be reduced because my semester is now online?

Our focus is on ensuring you and every student get an opportunity to fully complete the program and receive the quality education you expected. Thus, in alignment with the Ontario College system, we will not be changing our tuition policy or fees.   

 

Will my essential ancillary fees be the same now that the Spring/Summer semester is online?

Most ancillary fees will remain the same as the services will still be available for students studying remotely. Exceptions will be for access to athletics facilities (Tri-campus), Bus passes (Kingston), and the SAC Career Services Fee (Brockville). These fees will be adjusted on students’ accounts prior to the Spring semester.

 

Will I still be able to opt-out of the non-essential fees for Spring/Summer?

Yes. Until May 11, through slc.me you have a choice to opt-out of paying those ancillary fees that are eligible for opt-out. A description of each fee is available by clicking here. Detailed instructions about how to use the opt-out feature in the portal can be found here.

 

If my Spring/Summer semester is deferred, when are my fees due?

Your Fees will be due by the first day of the Fall semester. You will be sent a fee reminder email with further details in August.

 

What if I have already paid my Spring/Summer fees and now my semester is deferred?

Your payment(s) will remain on your account to be applied towards the Fall semester tuition and fees.  You will be responsible to pay any remaining balance once your Fall semester tuition and fees are posted prior to the Fall payment deadline.

 

I am receiving OSAP. Do I have a different deadline for my Spring/Summer fees?

All students who applied and were approved for OSAP will have a due date for their Spring/Summer fees of May 11, 2020. Please check your OSAP and entitlement and ensure that you are receiving enough funds to cover the outstanding amount on your account. Simply login to http://slc.me, select the blue dollar sign icon and you can access the Account Summary page to view your entitlement.  You are responsible for paying the balance of any fees not covered by OSAP prior to the due date.

I heard that OSAP payments are being deferred? 

Temporary deferral of OSAP payments
From March 30, 2020 to September 30, 2020, you will not be required to make any loan payments, and interest will not accrue on your student loans.

During this deferral:

  • Payments will not be withdrawn from your account if you are on pre-authorized debit.
  • If you make payments through online banking or cheque, you are not required to send in payments due during this period.
  • You can still make one-time payments online if you want to repay your loan faster. Payments during this period will go entirely towards your loan principal.

For more information contact the National Student Loan Service Centre (NSLSC) or visit the Canada student aid page.

 

I am not able to make the required Spring/Summer tuition payment. What can I do?

St. Lawrence College understands that these are difficult times and that many students are not currently able to work as they had planned. If you are experiencing financial difficulties and are not able to meet the payment deadline you may be eligible for a payment plan arrangement. You must complete the Student Tuition Payment Plan form and submit it with any supporting documents as soon as possible. Your application will be reviewed within three business days and you will be contacted with the decision. If you are approved, you will be required to sign a Tuition Payment Agreement which outlines the details of your payment schedule and obligations. You will need to have a signed Tuition Payment Agreement before classes begin.

 

Are there and Bursaries or Scholarships to which I can apply?

Thanks to the generosity of alumni and friends, including many corporations and foundations in the community, St. Lawrence College has an extensive Scholarships and Bursaries program to help you pay for college. A bursary or scholarship can make a BIG difference in helping you pay for college – they range between $500 and $3,000. You only need to fill out the application ONCE to be considered for all bursaries for which you qualify. Click here for more information regarding Bursaries and Scholarships.

 

SLC also has a hardship bursary available, for students experiencing financial hardship during the school year. Information about the bursary and application process is here.

 

When will timetables be released for Spring semester?

Timetables for Spring 2020 may be delayed. The release date will be published as soon as it’s available and an email will be sent to all students.

When and how will I complete my courses?

  • As you all know, classes were cancelled March 16 to 20, and alternate program delivery will begin on March 23rd
  • There will be no in-person classes happening after March 23rd and students are reminded not come to campus or attend placement
  • It is very important to check your SLC email regularly for updates and additional details on access to program content.
  • Sign in to your Black Board account through SLC.me for specific information on your course(s) and further instruction from your professor(s)

What if I decide I’m not able to complete my semester?

  • The deadline to withdraw without academic penalty has been extended until April 6, 2020 for all Winter 2020 courses

Students will have until the end of the day April 6, 2020 to send an email in writing to their Academic School in Kingston or Student Services in Brockville and Cornwall to withdraw without academic penalty

 

Brockville: TChenier-Beach@sl.on.ca

Cornwall: ESBrunet@sl.on.ca

Kingston information is listed below by specific school/department:

 

School of Business:  Business@sl.on.ca

Schools of Community Services/JSAA:  CS-JSAA@sl.on.ca

Bachelor of Nursing: BScN@sl.on.ca

School of Health Sciences: Healthsciences@sl.on.ca

School of Applied Science and Computing: AppliedScience@sl.on.ca

Skilled Trades and Tourism: skilledtrades@sl.on.ca